Diploma of Community Services – CHC52021

Academic Requirements

Students seeking admission to this course must complete schooling of Year 12 or equivalent Australian degree Preferred pathways: Preferred pathways for candidates considering this qualification may include: Qualification pathway After achieving Australian high school certificate or Certificate IV or higher AQF level of qualification. This includes any qualification completed, as listed in the Academic and language proficiency requirements below. Applicants with relevant prior formal studies that satisfy part of the academic requirements of the course may be granted 'credit' and/or entry to the course with 'advanced standing'. Please refer to Student Handbook for the details on Advanced Standing. Work Experience/Employment pathway This includes any demonstrated vocational experience, employment or workplace experience that applicant have had in the management sector or closely related sector.

English language requirement

Please follow the link below: English language requirement detailed information

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

This course is appropriate for those:

• Local or international students who wish to higher level of broader skills and knowledge in Community Services.
• Persons who have been made redundant from the workforce and are wishing to make a career change and who are seeking to update their existing skill set.
• Currently holding other CHC qualifications and who are seeking recognition of prior learning.
• Persons who are wishing to re-enter in the workforce or those looking to make a career change and who are seeking to update their existing knowledge and skill set.

Upon successful completion of all units in this course, students are eligible for the award of CHC52021 – Diploma of Community Services.

This qualification provides a pathway to work in organisations such as community, home or residential care, or to run a small business in these sectors.

Possible job titles include:

• Community services worker
• Case manager
• Family support worker
• Client services manager
• Community development officer
• Service manager and/or program coordinator

Note: Attainment of this qualification doesn’t guarantee a job outcome or migration outcome

Pathways from the qualification:

After completing this course, you may wish to further your studies with:

• Other relevant undergraduate program in other Colleges and universities throughout Australia.

Physical requirements Students should be aware that this course requires active involvement with mindfulness while undertaking Fieldwork placement in a real workplace and conducting practicals on the campus premises or in a simulated environment.

RESOURCES REQUIREMENTS

 

We provide access to your course materials through Moodle online platform and course handouts.

We have computers and student access at college, required software’s (eg, IT software’s and Microsoft suite) are installed in college computers for students to use. A complete, clean laundered and ironed uniform, and correct footwear must be worn at all times, while attending practical class.

 

Uniform requirements:

• Black or Navy Trousers
• Black or Navy Non-slip filled in Shoe (No Heels)
• Appropriate white or pastel colored short sleeved shirt with a collar.

Safety Requirements:

• Hair must be tied back
• Optimum personal hygiene
• No Jewelry on hands (Except Plain wedding bands), no Chains
• Only Stud earrings
• Trimmed fingernails (No nail Polish)
• Recommend light make up only
• No Body/ face piercing

Identification:

Name tag to be worn at all time whilst on placement having following details:

• Registered training organization Name
• Student Name
• Name of the enrolled course
• Status
• Course Duration:

 

The course materials fee for the course is $1,200.

Our course has been designed to meet the requirements for the CHC52021 – Diploma of Community Services. It contains 20 units of competency as follows:

• 12 core units
• 8 elective units

Note: Students may apply for exemption for any unit in which they can successfully demonstrate competency in line with Pacific College of Technology’s current RPL Policies. Please refer to RPL policy and procedure as documented in Student Handbook.

PRE-REQUISITES

There are no pre-requisites for this qualification.

DELIVERY METHODS

The course is delivered across 60 weeks of actual delivery over 6 Terms the total course duration is 78 weeks/18 months including holidays and term breaks. The delivery mode is blended combining classroom, practical and online delivery.

Classroom learning:

The trainer will introduce the unit and the required knowledge and deepen the student’s understanding of topics through a range of teaching methods. The materials are supplied and are comprehensive. Referring to PCT Moodle online, the trainer directs students to the interactive learning activities then digital challenge tests that cover the unit.

Community Service practical sessions:

For Community services practical sessions, students will undertake training and assessment in a simulated environment relating to the Unit(s) of study. These sessions provide an environment for students to work on practical learning for each unit.

Practical activities scenarios and role plays are provided in classes no bigger than 20 students. Students are encouraged to support each other in pairs and small groups. Allocated practical classroom are fully equipped with all required equipment. Some units require more practical skills and experience than others.

Field Work Placement:

The qualification CHC52021-Diploma of Community Services requires that the students undertake 200 hours of Vocational placement/Fieldwork placement in a community services provider facility. These 200 hours of Field work placement should be completed over 18months and 100-hour placement in the first academic year and a further 100-hour placement in the second academic year. Also, students who are undertaking Diploma of Community services courses will be required to complete two terms successfully i.e., six months of study prior to commencing any Fieldwork placement.

Structured online learning:

There is a 4 hours per week programmed within the 20 scheduled contact hours where you revise and practice to reinforce classroom and practical learning. The Mypct Moodle online learning is set up by unit and topics, so it is easy for you to explore and then work through each unit of study. Some people will move more quickly through the material and others may take a bit more time depending on your confidence in the topics.

CONTACT HOURS

International students enrolled in this qualification are required to attend minimum 20 hours per week of scheduled contact hours.

The classes are timetabled as follow:

• 16 hours of classroom based face-to-face delivery/week
• 4 hours of compulsory e-learning segment administered via MyPCT portal/week

SAMPLE TIMETABLE

Day Face to Face/ Practical (16 hours/week)

Thursday & Friday 8.00hrs of classes: 9.15 am – 5.45 pm (Including 30 mins lunch Break) Friday Lectures, group work, oral work, case studies, practical lessons and demonstration in the Practical classroom.

Online study/Self-learning through MyPCT Moodle/student portal: 4 Hours of online activities per week

 

ASSESSMENTS:

Students are required to complete a range of tasks as part of the assessment requirements for each unit. Each unit assessment takes about 5-10 hours outside of class hours. Assessments methods may include:

1. Short Answer Questions
2. Practical Demonstration (Simulation or Real Workplace), Logbook
3. Project/ Presentations/Role play observed by the Assessor
4. Third Party Reports from the Workplace
5. Within the Projects there may be a number of tasks and methods used to gather evidence of competency such as:

• Web based research and reports
• Scenarios and case studies
• Practical demonstrations observed by the Assessor
• Business simulations
• Presentations/Role play observed by the Assessor

RECOGNITION OF PRIOR LEARNING (RPL) AND CREDIT TRANSFER (CT):

RPL and credit transfer (CT) can be applied for at the time of enrolment or during orientation and the original or certified copy must be provided. A fee is payable for assessing your RPL status or processing your credit transfer, please refer to our price lists in the handbook and website. If credit is granted, international students may have their course and visa shortened.

TRAINING AND OTHER FACILITIES

Pacific College of Technology campus is fully equipped with required facilities including modern computer lab with internet access and required IT software’s, data projector and resources borrowing facility, printing and photocopying facility and a student common area. Practical kitchen– a custom built space that is used for Kitchen Management training and can be adapted to suit restaurant management and customer service practice and simulations.

The required 20 units as set out in the packaging rules and selected by Pacific College of Technology for this course are outlined as follows:

Unit Code	Unit Name
CHCDIV001	Work with diverse people
CHCLEG003	Manage legal and ethical compliance
HLTWHS003	Maintain work health and safety
CHCCSL001	Establish and confirm the counselling relationships
CHCCCS004	Assess co-existing needs
CHCDFV001	Recognise and respond appropriately to domestic and family violence
CHCPRT025	Identify and report children and young people at risk
CHCCCS019	Recognise and respond to crisis situations
CHCCSM013	Facilitate and review case management
CHCDEV005	Analyse impacts of sociological factors on people in community work and services
CHCCSM010	Implement case management practice
CHCMGT005	Facilitate workplace debriefing and support processes
CHCCSM015	Undertake case management in a child protection framework
CHCCSM012	Coordinate complex case requirements
CHCCCS007	Develop and implement service programs
CHCPRP003	Reflect on and improve own professional practice
CHCCSM009	Facilitate goal-directed planning
CHCDIV002	Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMHS013	Implement trauma informed care
CHCSOH014	Manage and maintain tenancy agreements and services