Certificate IV in Ageing Support – CHC43015

Course NameCertificate IV in Ageing Support - CHC43015
CRICOS Code114282D
Duration52 weeks (including breaks and holidays)
Teaching Term (s)4 (10 weeks of delivery each term)
FeesAUD 12,000 (AUD 3,000 per term)
Academic RequirementsStudents seeking admission to this course must complete schooling of Year 12 or equivalent Australian degree

Preferred pathways:
Preferred pathways for candidates considering this qualification may include:
Qualification pathway
After achieving Australian high school certificate or Certificate IV or higher AQF level of qualification.
This includes any qualification completed, as listed in the Academic and language proficiency requirements below. Applicants with relevant prior formal studies that satisfy part of the academic requirements of the course may be granted 'credit' and/or entry to the course with 'advanced standing'. Please refer to Student Handbook for the details on Advanced Standing.

Work Experience/Employment pathway
This includes any demonstrated vocational experience, employment or workplace experience that applicant have had in the management sector or closely related sector.
English language requirementPlease follow the link below:

English language requirement detailed information

This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community-based environments.

Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

To achieve this qualification, the candidate must have completed at least 240 hours of work as detailed in the Assessment Requirements of the units of competency.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

This course is appropriate for those:

  • Local or international students who wish to higher level of broader skills and knowledge in Community Services.


  • Persons who have been made redundant from the workforce and are wishing to make a career change and who are seeking to update their existing skill set.


  • Currently holding other CHC qualifications and who are seeking recognition of prior learning.


  • Persons who are wishing to re-enter in the workforce or those looking to make a career change and who are seeking to update their existing knowledge and skill set.

Upon successful completion of all units in this course, students are eligible for the award of CHC43015 – Certificate IV in Ageing Support.

This qualification provides a pathway to work in organisations such as community, home or residential care, or to run a small business in these sectors.

Possible job titles include:

  • Community Program Coordinator
  • Residential Care Worker
  • Support Worker (Community Services)
  • Care supervisor
  • Accommodation Support Worker
  • Personal care worker
  • Personal care giver
  • Assistant Hostel Supervisor
  • Personal care assistant
  • Residential care officer
  • Day Activity Worker
  • Care Team Leader

Note: Attainment of this qualification doesn’t guarantee a job outcome or migration outcome

Pathways from the qualification:

After completing this course, you may wish to further your studies with:

  • Any one or more of the following qualifications at Pacific College:
  1. CHC43121 – Certificate IV in Disability Support
  2. CHC43415 – Certificate IV in Leisure and Health
  3. CHC52021 – Diploma of Community Services
  • Other relevant undergraduate program in other Colleges and universities throughout Australia.

Physical requirements Students should be aware that this course requires active involvement with mindfulness while undertaking Fieldwork placement in a real workplace and conducting practicals on the campus premises or in a simulated environment.



We provide access to your course materials through Moodle online platform and course handouts.

We have computers and student access at college, required software’s (eg, IT software’s and Microsoft suite) are installed in college computers for students to use. A complete, clean laundered and ironed uniform, and correct footwear must be worn at all times, while attending practical class.


Uniform requirements:

  • Black or Navy Trousers
  • Black or Navy Non-slip filled in Shoe (No Heels)
  • Appropriate white or pastel colored short sleeved shirt with a collar.

Safety Requirements:

  • Hair must be tied back
  • Optimum personal hygiene
  • No Jewelry on hands (Except Plain wedding bands), no Chains
  • Only Stud earrings
  • Trimmed fingernails (No nail Polish)
  • Recommend light make up only
  • No Body/ face piercing


Name tag to be worn at all time whilst on placement having following details:

  • Registered training organization Name
  • Student Name
  • Name of the enrolled course
  • Status
  • Course Duration:


The course materials fee for the course is $800.

Our course has been designed to meet the requirements for the CHC43015 – Certificate IV in Ageing Support. It contains 18 units of competency as follows:

  • 15 core units
  • 3 elective units

Note: Students may apply for exemption for any unit in which they can successfully demonstrate competency in line with Pacific College of Technology’s current RPL Policies. Please refer to RPL policy and procedure as documented in Student Handbook.


There are no pre-requisites for this qualification.


The course is delivered across 40 weeks of actual delivery over 4 Terms the total course duration is 52 weeks/12 months including holidays and term breaks. The delivery mode is blended combining classroom, practical and online delivery.

Classroom learning:

The trainer will introduce the unit and the required knowledge and deepen the student’s understanding of topics through a range of teaching methods. The materials are supplied and are comprehensive. Referring to PCT Moodle online, the trainer directs students to the interactive learning activities then digital challenge tests that cover the unit.

Community Service practical sessions:

For Community services practical sessions, students will undertake training and assessment in a simulated environment relating to the Unit(s) of study. These sessions provide an environment for students to work on practical learning for each unit.

Practical activities scenarios and role plays are provided in classes no bigger than 20 students. Students are encouraged to support each other in pairs and small groups. Allocated practical classroom are fully equipped with all required equipment. Some units require more practical skills and experience than others.

Field Work Placement:

The qualification CHC43015-Certificate IV in Ageing Support requires that the students undertake 120 hours of Vocational placement/Fieldwork placement in a real work place.

Structured online learning:

There is a 4 hours per week programmed within the 20 scheduled contact hours where you revise and practice to reinforce classroom and practical learning. The Mypct Moodle online learning is set up by unit and topics, so it is easy for you to explore and then work through each unit of study. Some people will move more quickly through the material and others may take a bit more time depending on your confidence in the topics.


International students enrolled in this qualification are required to attend minimum 20 hours per week of scheduled contact hours.

The classes are timetabled as follow:

  • 16 hours of classroom based face-to-face delivery/week
  • 4 hours of compulsory e-learning segment administered via MyPCT portal/week


Day Face to Face/ Practical (16 hours/week)

Thursday & Friday 8.00hrs of classes: 9.15 am – 5.45 pm (Including 30 mins lunch Break) Friday Lectures, group work, oral work, case studies, practical lessons and demonstration in the Practical classroom.

Online study/Self-learning through MyPCT Moodle/student portal: 4 Hours of online activities per week


Students are required to complete a range of tasks as part of the assessment requirements for each unit. Each unit assessment takes about 5-10 hours outside of class hours. Assessments methods may include:

  1. Short Answer Questions
  2. Practical Demonstration (Simulation or Real Workplace), Logbook
  3. Project/ Presentations/Role play observed by the Assessor
  4. Third Party Reports from the Workplace
  5. Within the Projects there may be a number of tasks and methods used to gather evidence of competency such as:
  • Web based research and reports
  • Scenarios and case studies
  • Practical demonstrations observed by the Assessor
  • Business simulations
  • Presentations/Role play observed by the Assessor


RPL and credit transfer (CT) can be applied for at the time of enrolment or during orientation and the original or certified copy must be provided. A fee is payable for assessing your RPL status or processing your credit transfer, please refer to our price lists in the handbook and website. If credit is granted, international students may have their course and visa shortened.


Pacific College of Technology campus is fully equipped with required facilities including modern computer lab with internet access and required IT software’s, data projector and resources borrowing facility, printing and photocopying facility and a student common area. Practical kitchen– a custom built space that is used for Kitchen Management training and can be adapted to suit restaurant management and customer service practice and simulations.

The required 18 units as set out in the packaging rules and selected by Pacific College of Technology for this course are outlined as follows:

Unit CodeUnit Name
CHCADV001Facilitate the interests and rights of clients
CHCAGE001Facilitate the empowerment of older people
HLTWHS002Follow safe work practices for direct client care
HLTAID011Provide first aid
CHCAGE003Coordinate services for older people
CHCAGE004Implement interventions with older people at risk
CHCAGE005Provide support to people living with dementia
CHCCCS006Facilitate individual service planning and delivery
CHCCCS011Meet personal support needs
CHCCCS023Support independence and wellbeing
CHCCCS025Support relationships with carers and families
CHCDIV001Work with diverse people
CHCLEG003Manage legal and ethical compliance
CHCPAL001Deliver care services using a palliative approach
CHCPRP001Develop and maintain networks and collaborative partnerships
HLTAAP001Recognise healthy body systems
CHCCOM002Use communication to build relationships
CHCDIV003Manage and promote diversity

The College offers courses using various modes of delivery (e.g. classroom based, on-line and distance).  However, for international students, face-to-face learning and teaching is compulsory for a full-time study load.  Course delivery combines theory-based tutorial and practical sessions involving small groups, individual and team activities, and demonstrations using simulated work environment.

Assessment, procedures and criteria will be made clear to all participants.  In general, assessment methods include: individual and group performance and presentation, oral and written tests, demonstrations and other classroom-based activities.

Assessment will provide for the recognition of competencies no matter how, where or when they have been acquired.  Assessments will also cover the range of skills and knowledge needed to demonstrate competency and will integrate knowledge and skills with practical application.

Assessing student performance will be conducted in accordance with the assessment guidelines and competency standards of the relevant training package.  Assessment will also have regard to validity, reliability, fairness and flexibility.

If students are unhappy with a result on any assessment task, they can lodge a formal appeal in accordance with the College re-assessment policy, details of which appear in the Student Handbook.

The College address is: Level 1, 91 – 95 Rawson Street, Auburn NSW 2144 and the location is conveniently located a few minutes’ walk from Auburn railway station.

Australia is a multicultural country. A large number of international students come to Australia to pursue their study annually.  Our campus is situated in Sydney, one of the beautiful cities in the world. Sydney has renowned places to visits including beautiful Opera House, Harbour Bridge, and Bondi Beach.

Australia is a multi-cultural country and a preferred destination for international students. The College campus is situated in western Sydney, New South Wales which is among one of the most beautiful cities in the world. It has renowned attractions to visit including the renowned Opera House, Harbour Bridge, and Bondi Beach.

The classes comprise students from many different countries making it a truly multi-cultural environment. Classrooms are equipped with modern technology with latest equipment and high-speed Internet access. College classes are small, and academic staff are well-qualified, experienced and strongly focused on individual student’s needs.

Many academic staff use multi-media for visual aids during their classes. Computers and printers are available in laboratories for student use including internet research and for completing assignments.

The College can arrange to pick up international students from the airport and transport them to pre-arranged accommodation if an airport pick up service is requested (charges apply).

Temporary and long-term accommodation arrangements can be made for students on request. Students requiring pre-arranged accommodation should notify the College two weeks prior to their departure for Australia.

The College can assist international students open a local bank account. To open a bank account in Australia, identification such as a current passport, current driver’s license and a tax file number are required. Tax file numbers can be obtained from the Australian Taxation Office. Students who show proof of their student status, e.g. student ID card, may be exempt from paying account opening fees and charges at many banks. Further information can be obtained from Student Services.

Common Room
There is a common area available for students to relax during breaks with a small kitchen equipped with microwave, refrigerator and hot water.

Fax Services
The College reception keeps all faxes it receives. Students must collect personal faxes within two weeks of arrival. Students can copy/fax document subject to payment of a small charge.

Legal Advice Service
Students should note that there are number of agencies in the Australian community that offer inexpensive or free legal advice and help. The Legal Aid Office in each state will give free advice in short interviews, at certain times, to anyone. It will also give free legal help to persons with limited income who are charged with certain serious crimes.

The College takes its responsibilities under occupational health and safety legislation very seriously, ensuring it is compliant with all regulations and requirements. The College will provide information ensuring that all students, academic and non-academic staff fully aware of their individual and collective occupational health and safety responsibilities. In the unlikely event of a mishap, accident or any other situation, students should promptly notify a responsible member of the College staff. First aid facilities are available at reception, and emergency services – ambulance, fire and police – can be contacted using 000.

Social Activities
The College frequently organises several social activities for students. Students are advised to check the noticeboard for the date of such activities. Activities may include:

  • Sporting events
  • Nature walks
  • Cultural events and festivals
  • River cruises
  • BBQ and College dinner
  • End of Term Parties

In many cases, students wish to bring family members with them during their study in Australia. For more information on visas for family members, please visit the Department of Immigration and Border Protection website: www.homeaffairs.gov.au. Please note that school-aged dependants accompanying a student to Australia will be required to pay full fees if they are enrolled in either a government or private school.

Transfer from other providers:
Students already studying in Australia and applying for transfer of their student visa to Pacific College of Technology will be considered for entry only if the College is satisfied that all the requirements (including payment of fees) of the former institution have been met. A letter of release from the previous institution may be required.

International students enrolled in this qualification are required to attend minimum 20 hours per week of scheduled contact hours.

The classes are timetabled as follow:

  • 16 hours of class-room based face-to-face delivery/week
  • 4 hours of compulsory e-learning segment administered via MyPCT portal/week

The international students need to be aware that the cost of receiving an education in Australia is high, considering tuition fees, living costs, and international travel. Therefore, students should plan properly to ensure they are able to pay the costs they will incur in Australia before making such a move.

Course Application Fee:  AU$250.00
Accommodation Placement Fee:  AU$200.00
Airport pick up Fee:  AU$200.00

International students must have overseas student health cover for the duration of their study in Australia as part of visa conditions.  OHSC fees are subject to change, students are advised to contact Australian Health Management (AHM) or visit its website: www.ahm.com.au  for current fee structures and costs.

Please refer to www.pct.edu.au  for details of the College refund policy.

Living costs depend on individual students. However, the Department of Home Affairs has financial requirements students must show in order to receive a visa to study in Australia. From May 2024, the 12-month living costs is:

Student/Guardian: AUD 29,710
Partner/Spouse: AUD 10,394
Child: AUD 4,449

Pacific College of Technology has a four term academic year. Student intakes occur in all four terms.


First Term (Autumn)5th February12th April
Second Term (Winter)22th April28th June
Third Term (Spring)15th July20th September
Fourth Term (Summer)30th September6th December